SHIPPING & DELIVERY
At this time, Maine Woolens, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Maine Woolens, LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
We are confident that you will love our Maine Woolens products as much as we enjoyed making it for you. If you are not happy with your purchase you are welcome to return it and we will credit your account. We will only issue a refund to the credit card used at the time of checkout. You can return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. To initiate a refund or exchange please send an email to firstname.lastname@example.org which includes your order number and details about the issue in question.